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Slash

Behavioural science

Knowing what to say has never been the problem.

Most training changes what people know. Slash is built on the science of what changes what people do: practice, feedback, realism and repetition — measured against observable behaviour.

Principles

Six things the evidence is clear about.

  1. Deliberate practice

    Skill comes from repeated attempts at the edge of ability with feedback — not from watching a lecture. Slash makes the attempt cheap and the feedback immediate.

  2. Feedback at the moment of action

    A nudge delivered while the conversation is still live changes the next sentence. A note delivered a week later changes nothing.

  3. Transfer through realism

    Behaviour learned in a context close to the real one transfers to it. Personas with memory, emotion and stakes are closer than a role-play with a colleague.

  4. Spaced rehearsal

    Retention rises when practice is spread out. Learners return to shorter sessions over weeks instead of one long workshop.

  5. Psychological safety

    People try harder conversations when failing has no cost. An AI patient can be hurt, angry or confused — and nobody is harmed.

  6. Measure behaviour, not recall

    We score observable behaviours against rubrics built with subject-matter experts, so improvement is visible to the learner and the organisation.

Sense · Think · Act

How the coach reasons.

Every Slash persona and coach runs the same loop an expert trainer runs in their head — made explicit, and repeatable.

  1. 01

    Sense

    Reads the learner's words, tone and choices in real time — the way an experienced trainer notices a hesitation or a missed cue.

  2. 02

    Think

    Reasons over evidence-based behavioural models, from motivational interviewing to de-escalation, to decide what this moment calls for.

  3. 03

    Act

    Responds as a realistic patient, client or stakeholder — and nudges the learner with a coaching cue at exactly the right time.

Measurement

From baseline to retention.

We don't report completion rates. We report whether the behaviour held.

  1. 01

    Define the behaviours

    With your clinical educators or practice leads, we agree the handful of observable behaviours that matter for the scenario.

  2. 02

    Baseline

    Learners complete a first simulation. Scores set the starting point per behaviour, per person.

  3. 03

    Practise and nudge

    Spaced sessions with in-the-moment coaching. Each session is scored against the same rubric.

  4. 04

    Retention check

    A later, unannounced scenario checks whether the behaviour held — the number that actually matters to your organisation.

Field evidence

This is a game changer. This will ensure that our healthcare professionals and community sector staff are well trained and equipped to adapt to the challenges of their elderly clients in the field.
Mr William LohAssistant Director, Learning & Organisational Development, Kwong Wai Shiu Hospital

Book a demo

Bring us a behaviour you need to change.

We'll show you how we'd define it, simulate it and measure it — with your educators in the room.